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Research at Cambridge. Home IT services Desktop services Centrally managed digital workspaces. Participating non-University institutions What software can you get? Which devices are covered? How does the user get their passwords? How do I get a password for Raven? How do I change my Raven password? What are Raven login options? How do I change them? Can I avoid typing my user-id each time I log in to Raven?
Why can I access some Raven-protected web sites but not others? Why can't I access some electronic journals and databases? Why do Raven-protected sites say 'Error - missing cookie'? Can I use Raven on a website that I run? What information might Raven disclose about me? FAQ: I want to use one of the online databases linked from Endnote and it asks me for a password. How do I get in? More Read Edit View history. History [ edit ] Prior to Receiver, Citrix had a different client for each of its products.
Retrieved 25 August CBS Interactive. Retrieved 1 October QuinStreet Inc. Retrieved 18 November Retrieved 11 December Retrieved Open Citrix Workspace app and tap 'Settings' and then 'Support'. Tap 'Request Help from Support'; This generates an email with log file.
Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first. Aside from being my personal device, my phone also doubles as my work phone. My only complaint is that even with a large phone screen iPhone 11 Pro Max , it can be cumbersome to navigate things.
Not sure if this is a Citrix app issue or the software that allows me to use Citrix to log in remotely. I used to be able to use this app just fine on my iPad. Then out of nowhere, it just started acting up on me. You can imagine how annoying it is to try to work and navigate around your screen with a big digital keyboard in the way.
But what really drove this review was that, as of recent, it randomly logs me out multiple times throughout the day. This obviously is extremely disruptive to my work since I have to log in again every time with a 2-step verification. The pop up box for the word suggestions is picking up the letters I enter, but they are not displaying on the virtual desktop.
Unfortunately they cannot help with a problem like this which seems to be a bug introduced with one of the latest updates worked perfectly before.
So please dear Citrix developer, if you read this give end users the opportunity to share feedback with you or report a problem and pleas fix this issue as otherwise this becomes very annoying to use.
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